Jewish Family Services of Western New York
  • Buffalo, NY, USA
  • $19.00
  • Hourly
  • Part Time

Generous PTO & Holidays, Excellent Health Insurance & 401K (with employer contribution)

Jewish Family Services of Western New York is accepting applications for a part-time Care Specialist. Do you have a passion for working with survivors of torture and trauma? Do you have a care coordination background and the demonstrated ability to work effectively and sensitively with this population? If so, then this position provides a unique and rewarding opportunity for you to make a difference in the lives of many.


Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. For more than 150 years, Jewish Family Service of Buffalo & Erie County has been committed to providing high quality services to all in need in the interest of helping to "repair the world."

Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive, inclusive work environment in which all employees are able to contribute their best.


This position works to facilitate the healing and recovery of torture survivors and their families; acting as a support to provide clients with a holistic, trauma-informed approach to services and linkages through intensive case management to assist survivors and their families in the healing and recovery process so that they can attend to their health, build effective support networks, become active members of their communities, and lead productive and meaningful lives.

In your role, you will be a member of an interdisciplinary team of providers, both staff of JFS and community partners, facilitating linkage to and collaboration with comprehensive services that help torture survivors manage medical, mental health, legal, and social service needs. The Care Specialist is responsible for the person-centered care planning process for refugees, asylum-seekers, and immigrants in WNY who are surviving "the intentional infliction of severe mental or physical pain or suffering by or with the consent of the state authorities for a specific purpose."


  • Bachelor's degree in a human service discipline
  • At least three years of case management experience
  • Ability to work independently and demonstrate good judgment
  • Strong interpersonal, time management skills and self-care skills
  • Ability to provide trauma-informed and strengths-based cross-cultural service delivery
  • Experience working with refugees, asylum-seekers, immigrants
  • Good English spoken and written communication skills
  • Bilingual skills desirable particularly French, Swahili, Lingala, Kinyarwanda, and Kirundi


This position pays $19 per hour and offers great part-time benefits including 2 weeks accrued Paid Time Off (PTO), plus pro-rated holidays and health insurance options (BCBS). We are located off Main Street (near Highgate). Since this position requires work in the community, you must have a reliable vehicle, a clean NYS driver's license and required liability insurance levels of $100/300K. If hired, you must also be able to produce evidence of having received the Covid vaccination.

If this sounds like the growth opportunity that you've been looking for, please apply today at Come join our team and make a difference in your career and within the community!

Jewish Family Services of Western New York
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